Project Open Hand provides nutrition services to help sustain our clients as they battle serious illnesses, isolation, or the health challenges of old age. We are an Equal Opportunity Employer that is committed to diversity.
Please note: we do not accept unsolicited applications or resumes for positions not currently advertised.
Reporting to the Manager of Food Operations and working in close partnership with Grocery Center Food Operations leadership, the Inventory Operations Coordinator II is tasked with helping to ensure that all product receiving, inventory, routing, storage, cleanliness and food temperature functions are completed according to agency policies and procedures.
The Inventory Operations Coordinator II makes it possible for their dedicated volunteer and staff teammates to produce the meals with love our community relies on. This is an ideal position for a thoughtful, reliable, dedicated and organized worker with excellent communication skills that wants to help facilitate the creation, storing and distribution of our medically tailored meals.
If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.
Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!
The Cook II is an advanced role and an essential part of our team of dedicated culinary professionals producing meals with love every day for seniors and vulnerable neighbors in the Bay Area. A Cook II executes complex recipes to produce nutritious meals for clients. This hands-on role works as part of a team to share knowledge with junior cooks and volunteers to handle all aspects of our daily meal production systems, from preparing ingredients to be used in nutritious recipes to packaging meals and keeping a well-maintained kitchen. This position is ideal for an ambitious, flexible cook looking to collaborate with others in all aspects of large-scale meal production in a professional and mission-driven environment. To perform successfully, our employees must not only have the qualifications and abilities to perform each of the essential functions of this position, but also must continually strive to meet or surpass the Project Open Hand objectives and exacting standards.
• A commitment to Project Open Hand’s mission and operating principles
• 2+ years of professional, high volume commercial, industrial or production kitchen experience
• Demonstrated ability to adhere to and share information about kitchen department rules, policies and procedures
• Ability to speak, read and write in English to facilitate communications with volunteers, peers and leadership in a fast-paced kitchen environment
• Desire to be a part of a cohesive team and demonstrated ability to share knowledge, answer questions and clarify processes while working alongside junior staff and volunteers
• Ability to take direction, give feedback, lead by example and take responsibility for actions
• Demonstrated ability to safely use, and share best practices on knife handling and other food preparation equipment
• Ability to apply basic mathematical principles and adhere to standardized recipes and directions, strict portion sizes, cooking methods, and quality standards
• Knowledge of food safety and sanitation standards as per HACCP
• Ability to maintain CA food handling certification
• Must be flexible to work early mornings, afternoons, weekends or holidays to meet demands
• Formal culinary training
• Experience mentoring others
• Bilingual in Spanish or Tagalog
• HACCP certified
If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.
Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!
Reporting to the Manager, Inventory Operations and working in close partnership with kitchen leadership, the Inventory Operations Coordinator II is tasked with helping to ensure that all product receiving, inventory, routing, storage, cleanliness and food temperature functions are completed according to agency policies and procedures.
The Inventory Operations Coordinator II makes it possible for their dedicated volunteer and staff teammates to produce the meals with love our community relies on. This is an ideal position for a thoughtful, reliable, dedicated and organized worker with excellent communication skills that wants to help facilitate the creation, storing and distribution of our medically tailored meals.
If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.
Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!
Working in conjunction with the Manager, Grocery Services Operations, The Grocery Center Operations Coordinator II is responsible for leading Grocery Center volunteers to maintain an adequate stock and delivery of quality assured products in the Grocery Center.
If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.
Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!
The Project Open Hand Bilingual Caseworker helps to provide meals with love through interfacing with clients, assessing and verifying eligibility for our programs, and conducting intake interviews for new and returning clients. This involves meeting with clients in our Grocery Center, answering client calls and performing administrative tasks. This position works closely with the other members of the Client Services Department in serving clients and making decisions about how services will be administered.
• BA in Human Services related field
• Computer literate (MS Office/Outlook)
• Demonstrated ability to establish and maintain professional boundaries in a social service setting
• Bilingual Spanish
• Mental Health or Social Work experience
• Experience working with clients with multiple diagnoses (i.e. substance abuse, mental illness, critical illness)
If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.
Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!
At Project Open Hand, our medically-tailored food helps clients recover from illness, get stronger and lead healthier lives. Our nutritious meals improve health outcomes by lowering risks for disease, depression, and cognitive decline. We are seeking a dynamic individual to join Project Open Hand’s Community Nutrition Program (CNP) as the Home Delivered Meals (HDM) Outreach Specialist. This is an impactful role focused on providing nutrition to homebound adults with disabilities in San Francisco. The HDM Outreach Specialist will be responsible for implementing regular in-person and telephonic assessments, certifying eligibility for the HDM program, and ensuring participants are appropriately served.
If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.
Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!
TITLE: Bilingual Caseworker
DEPARTMENT: Client Services
REPORTS TO: Manager, Wellness Program, San Francisco
LOCATION: 730 Polk Street, San Francisco
BENEFITS: Yes
STATUS: Union, Full-time, Non-Exempt
SUPERVISES: N/A
CLASSIFICATION: Professionals
POSITION SUMMARY:
The Project Open Hand Bilingual Caseworker helps to provide meals with love through interfacing with clients, assessing and verifying eligibility for our programs, and conducting intake interviews for new and returning clients. This involves meeting with clients in our Grocery Center, answering client calls and performing administrative tasks. This position works closely with the other members of the Client Services Department in serving clients and making decisions about how services will be administered.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
• Process applications for services
• Perform intake and recertification for clients
• Verify eligibility for services by communicating with service providers and collecting client documentation
• Maintain client database including scheduling meal service, documenting client contacts and incident reports
• Assess needs of clients and provide referrals as appropriate
• Support clients who do not qualify for services with referrals to external community resources
• Provide clients a program orientation and assist them in successfully accessing our services
• Respond constructively to client comments and concerns; effectively resolve client complaints
• Conduct home visits; assess and respond appropriately to crisis situations
• Provide one-on-one follow up to clients regarding behavioral problems
• Act as liaison between clients and staff/volunteers/other Agency departments
• Act as representative of POH
• Perform other duties as may be required
JOB COMPETENCIES:
• A Team player: Demonstrates cooperative spirit, respects professional boundaries and is successful at sharing responsibilities with others
• Self-Led: Knows and completes responsibilities in assigned timelines, asks for clarifications when needed
• Sensitive to the circumstances and needs of the critically ill and seniors, as well as people with mental health and substance abuse issues
• Customer oriented: Works well with all customers (internal staff and external contacts), promotes a positive image of the agency and works diligently to resolve customer issues
• Poised: able to maintain a calm, positive and constructive attitude during interactions with diverse populations, sometimes in challenging situations
• Ethical: Honest, accountable, maintains confidentiality
• Knowledgeable: Understands facets of job, keeps job knowledge current
• Well Organized: Information organized and accessible, maintains efficient work space, manages time well
• A Strong Communicator: excellent verbal and written communication skills
PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Physical demands: While performing duties of job, incumbent is occasionally required to move about the building; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
Work environment: The noise level in the work environment varies from moderate to loud. The work environment will be ever changing with new clients, volunteers and staff members all sharing space and working together in the Grocery Center
Project Open Hand offers a generous employee benefit and wellness package. Eligibility for different programs is determined by the role and employment statuses but may include:
• Medical, Dental, and Vision coverage, and Flexible Spending Account
• Long Term Disability, Life/AD&D, and Supplemental Life Insurance
• Retirement Savings Plan 403(b), Commuter Check Subsidy
• Employee Assistance Program (EAP), Financial Counseling, Cell Phone Discounts, and additional discounts
• Holidays (11 per year), generous vacation and sick leave, and complimentary lunch
Pursuant to the San Francisco Fair Chance Ordinance, and State and Federal laws, we will consider for employment qualified applicants arrest and conviction records.
• BA in Human Services related field
• Computer literate (MS Office/Outlook)
• Demonstrated ability to establish and maintain professional boundaries in a social service setting
• Bilingual Cantonese
QUALIFICATIONS DESIRED:
• Mental Health or Social Work experience
• Experience working with clients with multiple diagnoses (i.e. substance abuse, mental illness, critical illness)
If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.
Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!
The Porter I is an essential part of our team of dedicated culinary professionals producing meals with love every day for seniors and vulnerable neighbors in the Bay Area. The Porter I works as part of the team that ensures all dishes, utensils, equipment, tools and other kitchen appliances remain sanitized and ready to use. Porters thoroughly clean kitchen floors and surrounding areas, take out the trash, recycling and compost meals in a well-maintained kitchen. Porters also participate in the packaging of meals. This position is ideal for an ambitious team player looking to support large-scale meal production in a professional and mission-driven kitchen environment.
• Ability and desire to work as a part of a cohesive team
• Ability to take direction and responsibility for actions
• Ability to speak, read and write in English to facilitate communications with volunteers, peers and leadership in a fast paced kitchen environment
• Capable of safely handling and cleaning knives and other large commercial kitchen food preparation equipment requiring heat, cleaning agents, sharp edges, and other potentially hazardous materials
• Ability to pass CA food handling certification
• Must be flexible to work early mornings, afternoons, weekends or holidays to meet demands
• Professional commercial, industrial or production kitchen experience
• Experience with high volume meal production
• Bilingual in Spanish or Tagalog
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
• Follows instructions and completes assigned trainings in all aspects of Porter duties and kitchen sanitation
• Completes assigned trainings in all aspects of porter duties and kitchen sanitation
• Adheres to kitchen department rules, policies and procedures
• Sets up, breaks down, maintains and fully cleans the dish machine, sinks and other porter machinery
• Takes temperature and performs sanitizer level checks on the machines and sinks
• Removes trash, cardboard, compost and recycled material from the kitchen
• Cleans, sanitizes, maintains and replaces all assigned equipment
• Assists with simple kitchen tasks, production and/or packing line as needed
• Performs laundry services
• Follows the posted master cleaning list and does side jobs as assigned
• Follows inventory policies & procedures
• Sets up, maintains and breaks down staff and volunteer dining areas and all utensils used
• Properly fills out all food service and inventory logs with required information and signatures per HACCP guidelines
• Works harmoniously with peers and volunteers to complete the goals of the department
• Maintains a clean work area and follows all local, state and federal health standard guidelines
• Attends kitchen trainings and agency meetings
• Completes other kitchen tasks as assigned
If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.
Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!
The Cook II is an advanced role and an essential part of our team of dedicated culinary professionals producing meals with love every day for seniors and vulnerable neighbors in the Bay Area. A Cook II executes complex recipes to produce nutritious meals for clients. This hands-on role works as part of a team to share knowledge with junior cooks and volunteers to handle all aspects of our daily meal production systems, from preparing ingredients to be used in nutritious recipes to packaging meals and keeping a well-maintained kitchen. This position is ideal for an ambitious, flexible cook looking to collaborate with others in all aspects of large-scale meal production in a professional and mission-driven environment. To perform successfully, our employees must not only have the qualifications and abilities to perform each of the essential functions of this position, but also must continually strive to meet or surpass the Project Open Hand objectives and exacting standards.
Salary Range:$20.02 To 20.63 Hourly
• Formal culinary training or equivalent experience
• Experience with high volume meal production
• Bilingual in Spanish or Tagalog
• HACCP certification
If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.
Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!
The Custodian performs general maintenance, repairs and custodial duties to keep the Project Open Hand facilities (excluding the kitchen) clean and safe.
Bilingual (Spanish/English)
If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.
Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!
Working in conjunction with the Manager, Grocery Services Operations, The Grocery Center Operations Coordinator II is
responsible for leading Grocery Center volunteers to maintain an adequate stock and delivery of quality assured
products in the Grocery Center.
Previous successful work experience as a Logistics or Inventory Coordinator in a warehouse or grocery
store, handling and storing perishable and non-perishable food items.
Ability to communicate effectively, primarily liaising with clients, volunteers and other operational departments.
Attention to detail, organizational skills, and strength in multitasking.
Excellent communication skills both written and verbal.
Ability to speak, read and write English to facilitate communication.
Flexible schedule with the ability to work at the SF and Oakland locations, occasional nights, weekends and
holidays.
Supervisorial experience
Experience working with Volunteers
Experience with Computrition software
Food Safety Certification
Forklift Certified
Bilingual English/Spanish
If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.
Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!
Project Open Hand provides more than 2,000 meals with love each day to its community of sick and elderly clients and the Distribution department is the frontline of the organization. As a Driver, you will nurture vital connections as you deliver nutritious, health-supporting meals directly to homebound clients and senior sites throughout San Francisco and Alameda counties.
This is an ideal position for a compassionate dedicated driver looking to directly help others on a daily basis.
• Two years’ experience driving large delivery vehicles in an urban setting like San Francisco and Oakland
• Valid California driver’s license and excellent driving record
• Schedule flexibility and ability to work nights, holidays and weekends when necessary
• Strong verbal and written proficiency with the English language to facilitate communication
• Excellent professional references
• Experience serving clients with multiple diagnoses (i.e. substance abuse, mental illness, critical illness)
If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.
Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!
The Porter I position will either work an AM or a PM shift as dictated by the available position. The Porter I will work primarily collecting and washing cooking equipment and busing and washing plates, cups and silverware. The secondary function of the position is to complete specific tasks as assigned from the kitchen’s master cleaning list.
If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.
Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!
The Project Open Hand Bilingual Caseworker helps to provide meals with love through interfacing with clients, assessing and verifying eligibility for our programs, and conducting intake interviews for new and returning clients. This involves meeting with clients in our Grocery Center, answering client calls and performing administrative tasks. This position works closely with the other members of the Client Services Department in serving clients and making decisions about how services will be administered.
• Mental Health or Social Work experience
• Experience working with clients with multiple diagnoses (i.e. substance abuse, mental illness, critical
illness)
If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.
Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!