Project Open Hand provides nutrition services to help sustain our clients as they battle serious illnesses, isolation, or the health challenges of old age. We are an Equal Opportunity Employer that is committed to diversity.
Please note: we do not accept unsolicited applications or resumes for positions not currently advertised.
Under the direction of our Manager, Food Operations, the Project Open Hand (POH) Grocery Center Operations (GCO) Supervisor is the essential controller of our bustling grocery program. This position serves as the programmatic liaison between Operations, Client Services and Volunteer Services to coordinate all activities in the Grocery Center (San Francisco and Oakland) to provide the absolute best nutrition and engagement in our community. We rely on our GCO Supervisor to effectively lead and manage overall policy and procedures for our Grocery Centers as well as lead team members to execute best practices and maximize program efficacy.
The GCO Supervisor is responsible for all Grocery Center functions, including but not limited to food purchasing, receiving, preparation and maintenance of quality standards, safety, sanitation and cleanliness. The GCO Supervisor is responsible for training employees regarding purchasing, receiving, product preparation and maintenance of quality standards, safety, sanitation and cleanliness.
This position is ideal for a highly organized, conscientious, level-headed, and positive professional looking to develop and nurture a transformative environment with like-minded peers.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
Collaborate with the Operations management team to source/prioritize nutritionally appropriate products in the Grocery Center
Maintain in-stock, inventory to serve clients
Track expenses to control product and labor costs
Ensure Grocery Center Operations are consistent with all aspects of federal, state and company health, safety and sanitation codes; promptly address maintenance and safety issues
Maintain product inventory (food and supplies) to properly serve agency clients in both the San Francisco and Oakland Grocery Centers
Prioritize and assign daily tasks to Operations Coordinator II and volunteers
Collaborate with Volunteer Services to ensure that all volunteers are properly trained on POH and Grocery Center policies and procedures; engage volunteers within the department to support the needs of the agency
Develop relationships with current business partners and vendors and identify key opportunities for new partnerships
Write, edit and maintain routine program reports for Operations team
Develop, implement and train on Computrition policies and procedures as they relate to Grocery Services, Operations
Monitor inventory trends to inform product ordering and meal production
Evaluate Grocery Center store conditions and operations to determine strengths and areas for improvement; reinforce strengths while developing and implementing improved practices and procedures
Assist DirectorManager, Food Operations to maintain equipment including the freezers and storage facilities
Perform other related duties as assigned
POH COMPETENCIES:
Team player: Demonstrates cooperative spirit, respects professional boundaries and is successful at sharing responsibilities with others
Self-led: Knows and completes responsibilities in assigned timelines, asks for clarifications when needed
Sensitive to the circumstances and needs of the critically ill and seniors, as well as people with mental health and substance abuse issues
Customer oriented: Works well with all customers (internal staff and external contacts), promotes a positive image of the agency and works diligently to resolve customer issues
Poised: able to maintain a calm, positive and constructive attitude during interactions with diverse populations, sometimes in challenging situations
Ethical: Honest, accountable, maintains confidentiality
Decisive: Thoughtful when considering options, seeks input from others, makes difficult decisions when necessary
Knowledgeable: Understands facets of job, keeps job knowledge current
Well organized: Information organized and accessible, maintains efficient work space, manages time well
Strong communicator: excellent verbal and written communication skills
Technical savvy: Skilled with computers, proficient with function appropriate technology, learns quickly, uses technology to enhance job performance with the interest and ability to learn new technology
Leadership I: Completes all assigned tasks in a timely manner and is able to identify projects or work needed for future completion. Anticipates needs before they are assigned. Recognizes themselves as a departmental or function representative
Agile: Able to move effectively between big-picture thinking and hands-on logistics
Takes Initiative: Takes action, seeks new opportunities, strives to see projects to completion
Problem solver: Strong analytical skills and able to creatively address and solve problems
Leadership II: Is abreast of current projects and actively planning for the future. Leads and gains results through others through example, communication, delegation, and accountability. Is a representative of POH internally and externally
Motivated: Looks for opportunities to increase knowledge, works to increase responsibility, strives to achieve personal goals
Budget Conscious: Ability to quantify cost and savings potential in relation to projects as well as develop and maintain a realistic departmental budget
Creative: Ability to conceptualize fresh, compelling ideas for the department and agency
Innovative: Creative, offers new ideas, risk taker, amenable to change
Audience Engagement: Ability to effectively engage with target audiences
Staff management: Delegates well, defines and enforces responsibilities and motivates staff to progress and succeed
PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical demands: While performing duties of job, incumbent is occasionally required to stand for long periods of time and move; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. Employee will must bend, stoop and lift and/or move up to 50 pounds unassisted on a regular basis. Employee will be asked to move fully loaded carts from floor to floor for storage on a regular basis. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus Work environment: The noise level in the work environment will consistently vary from moderate to loud. The work environment will be ever changing with volunteers and staff members all sharing limited space and working together in the Kitchen. The work environment will consistently have wet floors, temperature extremes, moving objects and loud noises
QUALIFICATIONS REQUIRED:
2+ years’ experience managing process and procedures for warehouse or kitchen operations
Experience balancing multiple projects and deadlines
Understanding of, and ability to follow, HACCP procedures for food safety
Strong customer service skills and ability to effectively lead a team of peers and volunteers
QUALIFICATIONS DESIRED:
Food Safety Manager Certification
Experience operating forklift and/or pallet jack
If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.
Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!
Reporting to the Manager of Food Operations and working in close partnership with Grocery Center Food Operations leadership, the Inventory Operations Coordinator II is tasked with helping to ensure that all product receiving, inventory, routing, storage, cleanliness and food temperature functions are completed according to agency policies and procedures.
The Inventory Operations Coordinator II makes it possible for their dedicated volunteer and staff teammates to produce the meals with love our community relies on. This is an ideal position for a thoughtful, reliable, dedicated and organized worker with excellent communication skills that wants to help facilitate the creation, storing and distribution of our medically tailored meals.
If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.
Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!
The Project Open Hand Facilities Technician is an essential position on our Facilities team. This position is responsible for general facilities and equipment maintenance, repairs, and to assist the Manager, Building Services with projects that move the agency forward. This is an ideal position for a highly competent, reliable, and engaged facilities professional interested in working in a warm and teamwork oriented environment.
If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.
Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!
The Bilingual Wellness Program (WP) Coordinator’s primary responsibilities include a blend of administrative and direct service duties to support the Wellness Program and Project Open Hand’s mission. The Bilingual WP Coordinator will supervise the day to day duties of the Wellness Program staff, process eligibility for services, manage program contracts, offer case management, and support the Manager, Wellness Program (MWP) as needed to ensure contractual and organizational goals are being met.
If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.
Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!
Reporting to the Manager, Inventory Operations and working in close partnership with kitchen leadership, the Inventory Operations Coordinator II is tasked with helping to ensure that all product receiving, inventory, routing, storage, cleanliness and food temperature functions are completed according to agency policies and procedures.
The Inventory Operations Coordinator II makes it possible for their dedicated volunteer and staff teammates to produce the meals with love our community relies on. This is an ideal position for a thoughtful, reliable, dedicated and organized worker with excellent communication skills that wants to help facilitate the creation, storing and distribution of our medically tailored meals.
If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.
Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!
The Project Open Hand Bilingual Caseworker helps to provide meals with love through interfacing with clients, assessing and verifying eligibility for our programs, and conducting intake interviews for new and returning clients. This involves meeting with clients in our Grocery Center, answering client calls and performing administrative tasks. This position works closely with the other members of the Client Services Department in serving clients and making decisions about how services will be administered.
• BA in Human Services related field
• Computer literate (MS Office/Outlook)
• Demonstrated ability to establish and maintain professional boundaries in a social service setting
• Bilingual Spanish
• Mental Health or Social Work experience
• Experience working with clients with multiple diagnoses (i.e. substance abuse, mental illness, critical illness)
If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.
Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!
At Project Open Hand, our medically-tailored food helps clients recover from illness, get stronger and lead healthier lives. Our nutritious meals improve health outcomes by lowering risks for disease, depression, and cognitive decline. We are seeking a dynamic individual to join Project Open Hand’s Community Nutrition Program (CNP) as the Home Delivered Meals (HDM) Outreach Specialist. This is an impactful role focused on providing nutrition to homebound adults with disabilities in San Francisco. The HDM Outreach Specialist will be responsible for implementing regular in-person and telephonic assessments, certifying eligibility for the HDM program, and ensuring participants are appropriately served.
If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.
Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!
Working in conjunction with the Manager, Grocery Services Operations, The Grocery Center Operations Coordinator II is responsible for leading Grocery Center volunteers to maintain an adequate stock and delivery of quality assured products in the Grocery Center
Salary Range:$20.91 To 21.56 Hourly
If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.
Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!
Reporting to the Director, Kitchen Operations and working in close partnership with kitchen leadership, the Kitchen Operations Coordinator II is tasked with helping to ensure that all product receiving, inventory, routing, storage, cleanliness and food temperature functions are completed according to agency policies and procedures.
The Kitchen Operations Coordinator II makes it possible for their dedicated volunteer and staff teammates to produce the meals with love our community relies on. This is an ideal position for a thoughtful, reliable, dedicated and organized worker with excellent communication skills.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.
Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!
The Porter I is an essential part of our team of dedicated culinary professionals producing meals with love every day for seniors and vulnerable neighbors in the Bay Area. The Porter I works as part of the team that ensures all dishes, utensils, equipment, tools and other kitchen appliances remain sanitized and ready to use. Porters thoroughly clean kitchen floors and surrounding areas, take out the trash, recycling and compost meals in a well-maintained kitchen. Porters also participate in the packaging of meals. This position is ideal for an ambitious team player looking to support large-scale meal production in a professional and mission-driven kitchen environment.
• Ability and desire to work as a part of a cohesive team
• Ability to take direction and responsibility for actions
• Ability to speak, read and write in English to facilitate communications with volunteers, peers and leadership in a fast paced kitchen environment
• Capable of safely handling and cleaning knives and other large commercial kitchen food preparation equipment requiring heat, cleaning agents, sharp edges, and other potentially hazardous materials
• Ability to pass CA food handling certification
• Must be flexible to work early mornings, afternoons, weekends or holidays to meet demands
• Professional commercial, industrial or production kitchen experience
• Experience with high volume meal production
• Bilingual in Spanish or Tagalog
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
• Follows instructions and completes assigned trainings in all aspects of Porter duties and kitchen sanitation
• Completes assigned trainings in all aspects of porter duties and kitchen sanitation
• Adheres to kitchen department rules, policies and procedures
• Sets up, breaks down, maintains and fully cleans the dish machine, sinks and other porter machinery
• Takes temperature and performs sanitizer level checks on the machines and sinks
• Removes trash, cardboard, compost and recycled material from the kitchen
• Cleans, sanitizes, maintains and replaces all assigned equipment
• Assists with simple kitchen tasks, production and/or packing line as needed
• Performs laundry services
• Follows the posted master cleaning list and does side jobs as assigned
• Follows inventory policies & procedures
• Sets up, maintains and breaks down staff and volunteer dining areas and all utensils used
• Properly fills out all food service and inventory logs with required information and signatures per HACCP guidelines
• Works harmoniously with peers and volunteers to complete the goals of the department
• Maintains a clean work area and follows all local, state and federal health standard guidelines
• Attends kitchen trainings and agency meetings
• Completes other kitchen tasks as assigned
If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.
Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!
The Cook II is an advanced role and an essential part of our team of dedicated culinary professionals producing meals with love every day for seniors and vulnerable neighbors in the Bay Area. A Cook II executes complex recipes to produce nutritious meals for clients. This hands-on role works as part of a team to share knowledge with junior cooks and volunteers to handle all aspects of our daily meal production systems, from preparing ingredients to be used in nutritious recipes to packaging meals and keeping a well-maintained kitchen. This position is ideal for an ambitious, flexible cook looking to collaborate with others in all aspects of large-scale meal production in a professional and mission-driven environment. To perform successfully, our employees must not only have the qualifications and abilities to perform each of the essential functions of this position, but also must continually strive to meet or surpass the Project Open Hand objectives and exacting standards.
Salary Range:$20.02 To 20.63 Hourly
• Formal culinary training or equivalent experience
• Experience with high volume meal production
• Bilingual in Spanish or Tagalog
• HACCP certification
If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.
Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!
The Custodian performs general maintenance, repairs and custodial duties to keep the Project Open Hand facilities (excluding the kitchen) clean and safe.
Bilingual (Spanish/English)
If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.
Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!
Project Open Hand provides more than 2,000 meals with love each day to its community of sick and elderly clients and the Distribution department is the frontline of the organization. As a Driver, you will nurture vital connections as you deliver nutritious, health-supporting meals directly to homebound clients and senior sites throughout San Francisco and Alameda counties.
This is an ideal position for a compassionate dedicated driver looking to directly help others on a daily basis.
• Two years’ experience driving large delivery vehicles in an urban setting like San Francisco and Oakland
• Valid California driver’s license and excellent driving record
• Schedule flexibility and ability to work nights, holidays and weekends when necessary
• Strong verbal and written proficiency with the English language to facilitate communication
• Excellent professional references
• Experience serving clients with multiple diagnoses (i.e. substance abuse, mental illness, critical illness)
If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.
Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!
The Project Open Hand Bilingual Caseworker helps to provide meals with love through interfacing with clients, assessing and verifying eligibility for our programs, and conducting intake interviews for new and returning clients. This involves meeting with clients in our Grocery Center, answering client calls and performing administrative tasks. This position works closely with the other members of the Client Services Department in serving clients and making decisions about how services will be administered.
• Mental Health or Social Work experience
• Experience working with clients with multiple diagnoses (i.e. substance abuse, mental illness, critical
illness)
If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.
Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!