Project Open Hand provides nutrition services to help sustain our clients as they battle serious illnesses, isolation, or the health challenges of old age. We are an Equal Opportunity Employer that is committed to diversity.
Please note: we do not accept unsolicited applications or resumes for positions not currently advertised.
The Manager, Marketing and Communications plays a vital role on the Fund Development Team, whose primary focus will be to help the team achieve its fundraising goals through effective marketing and communications strategies. This person is responsible for project management leading to content creation and coordination of a wide variety of communications and assets for Project Open Hand, including but not limited to newsletters, publications (print and electronic), development collateral (appeals/events), client story bank, website, and client/staff/volunteer photos and multimedia campaigns. The Manager, Marketing and Communications oversees staff, consultants, interns and volunteers and financial resources to develop content for all relevant social media channels and monitors and reports on digital marketing analytics that support Project Open Hand’s strategic goals.
If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.
Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!
Title: Accounting Intern
Department: Finance
Reports to: Darin Raffaelli, Director, Finance
Location: 730 Polk Street, San Francisco
Benefits: No
Classification: Intern
Project Open Hand’s mission is to improve health outcomes and quality of life by providing nutritious meals to the sick and vulnerable. Every day, we prepare 2,500 nutritious meals and provide 200 bags of healthy groceries to help sustain our clients as they battle serious illnesses, isolation, or the health challenges of aging. Our food is like medicine, helping clients recover from illness, get stronger, and lead healthier lives.
The Finance team is currently offering an Accounting Internship for a driven individual that is looking for hands-on accounting experience. Interested applicants must be able to work at least 4 hours per week. A stipend is available once the duration of the internship is completed. Please send your resume and/or letter of interest to Darin Raffaelli, Finance Manager at [email protected].
Responsibilities:
Processing Donations: work with members of our Development team to open, process and reconcile gifts received by mail.
Accounts Payable: assist with processing vendor invoices for payment and managing vendor files.
Month-end Close: assist with preparing journal entries and entering into accounting software.
Other administrative duties as assigned.
Qualifications:
Proficiency with computers and bookkeeping software, strong typing skills.
Exceptional time management and verbal and written communication skills.
Thorough understanding of GAAP.
Professional manner, ability to maintain confidentiality and strong ethical code.
Ability to multitask and remain motivated and positive.
Commitment to working efficiently and accurately
If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.
Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!
Title: Accounting Intern Department
Finance Reports to: Darin Raffaelli, Director, Finance
Location: 730 Polk Street, San Francisco
Benefits: No
Classification: Intern
Project Open Hand’s mission is to improve health outcomes and quality of life by providing nutritious meals to the sick and vulnerable. Every day, we prepare 2,500 nutritious meals and provide 200 bags of healthy groceries to help sustain our clients as they battle serious illnesses, isolation, or the health challenges of aging. Our food is like medicine, helping clients recover from illness, get stronger, and lead healthier lives.
The Finance team is currently offering an Accounting Internship for a driven individual that is looking for hands-on accounting experience. Interested applicants must be able to work at least 4 hours per week. A stipend is available once the duration of the internship is completed. Please send your resume and/or letter of interest to Darin Raffaelli, Finance Manager at [email protected].
Responsibilities:
Processing Donations: work with members of our Development team to open, process and reconcile gifts received by mail.
Accounts Payable: assist with processing vendor invoices for payment and managing vendor files.
Month-end Close: assist with preparing journal entries and entering into accounting software.
Other administrative duties as assigned.
Qualifications:
Proficiency with computers and bookkeeping software, strong typing skills.
Exceptional time management and verbal and written communication skills.
Thorough understanding of GAAP.
Professional manner, ability to maintain confidentiality and strong ethical code.
Ability to multitask and remain motivated and positive.
Commitment to working efficiently and accurately
If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.
Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!
POSITION SUMMARY:
Project Open Hand provides more than 2,000 meals with love each day to its community of sick and elderly clients and the Distribution department is the frontline of the organization. As a Driver, you will nurture vital connections as you deliver nutritious, health-supporting meals directly to homebound clients and senior sites throughout San Francisco and Alameda counties.
This is an ideal position for a compassionate dedicated driver looking to directly help others on a daily basis.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
Load and unload POH delivery vehicles
Drive POH vehicles to ensure timely delivery of meals to clients and senior sites
Deliver extra routes not covered by volunteers
Prepare route sheets, dispatch, and engage with delivery volunteers as needed
Facilitate communication between clients, Dispatcher and Client Services
Provide Client Services with status updates on POH clients
Perform routine daily maintenance of delivery vehicles
Transport agency supplies and equipment as needed
Assist other departments and participate in agency-wide events as needed
Other duties as assigned
POH COMPETENCIES:
A Team player: Demonstrates cooperative spirit, respects professional boundaries and is successful at sharing responsibilities with others
Self-Led: Knows and completes responsibilities in assigned timelines, asks for clarifications when needed
Sensitive to the circumstances and needs of the critically ill and seniors, as well as people with mental health and substance abuse issues
Customer oriented: Works well with all customers (internal staff and external contacts), promotes a positive image of the agency and works diligently to resolve customer issues
Poised: able to maintain a calm, positive and constructive attitude during interactions with diverse populations, sometimes in challenging situations
Ethical: Honest, accountable, maintains confidentiality
Well organized: Information organized and accessible, maintains efficient work space, manages time well
Motivated: Looks for opportunities to increase knowledge, works to increase responsibility, strives to achieve personal goals
Flexible and available: Must be flexible to work nights, weekends or holidays to meet demands
PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical demands: While performing duties of job, incumbent is required to move; walk; walk multiple flights of stairs; sit; drive; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. Employee will must bend, stoop and lift and/or move up to 50 pounds unassisted on a regular basis. Employee will be asked to move fully loaded meal containers from floor to vehicle and vice versa on a regular basis. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work environment: The noise level in the work environment will consistently vary from moderate to loud. The work environment will be ever-changing with volunteers and staff members all sharing limited space and working together in the Distribution area. The work environment will vary every day from headquarters at 730 Polk St., to driving routes and delivering to private residences.
QUALIFICATIONS REQUIRED:
Two years’ experience driving large delivery vehicles in an urban setting like San Francisco and Oakland
Valid California driver’s license and excellent driving record
Schedule flexibility and ability to work nights, holidays and weekends when necessary
Strong verbal and written proficiency with the English language to facilitate communication
Excellent professional references
QUALIFICATIONS DESIRED:
Experience serving clients with multiple diagnoses (i.e. substance abuse, mental illness, critical illness)
If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.
Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!
POSITION SUMMARY:
Working out of our Oakland office, the Registered Dietitian (RD) works in the Nutrition Services Department to provide nutritional assessment, counseling and education to Project Open Hand clients living with critical and chronic illnesses. The Nutrition Services Department is an integral part of Statewide MediCal Medically Tailored Meal Pilot Program that includes the application of Medical Nutrition Therapy via in person, home and telephonic visits to some of the most vulnerable in our communities. The RD develops educational materials and curricula, participates in research projects, assesses the needs of the client community, and adapts programming and medically tailored meals as needed to meet the unique challenges faced by Project Open Hand clients.
This position is ideal for a compassionate, professional dietitian who would like to help continually improve programs that help sustain our clients as they battle serious illnesses, food insecurity, isolation, or the health challenges of aging. This position requires a level of comfort in the community nutrition environment with emphasis on education.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
Assists in the development, review, and approval of nutrition guidelines based on agency strategic goals and program contract specifications
Participates in intake of new clients, conducting nutritional assessment, nutritional screens and individualized nutrition counseling for clients in office or by phone for Wellness Programs
Conducts home visits for nutritional assessment and education for participants in Alameda County
Develops and conducts nutrition education and cooking classes and/or support groups for client groups including HIV, Breast Cancer and Diabetes
Provides staff training and education on nutrition, food safety and sanitation as needed
Monitors food quality and sanitation practices of on-site food distribution
Maintains all necessary documentation for grant, research and contract reporting as needed
Participates as a preceptor for dietetic interns
Other duties as assigned
JOB COMPETENCIES:
Team player: Demonstrates cooperative spirit, respects professional boundaries and is successful at sharing responsibilities with others
Self-led: Knows and completes responsibilities in assigned timelines, asks for clarifications when needed
Sensitive to the circumstances and needs of the critically ill and seniors, as well as people with mental health and substance abuse issues
Customer oriented: Works well with all customers (internal staff and external contacts), promotes a positive image of the agency and works diligently to resolve customer issues
Poised: able to maintain a calm, positive and constructive attitude during interactions with diverse populations, sometimes in challenging situations
Ethical: Honest, accountable, maintains confidentiality
Decisive: Thoughtful when considering options, seeks input from others, makes difficult decisions when necessary
Knowledgeable: Understands facets of job, keeps job knowledge current
Well organized: Information organized and accessible, maintains efficient work space, manages time well
Technical savvy: Skilled with computers, proficient with function appropriate technology, learns quickly, uses technology to enhance job performance with the interest and ability to learn new technology
Leadership I: Completes all assigned tasks in a timely manner and is able to identify projects or work needed for future completion. Anticipates needs before they are assigned. Recognizes themselves as a departmental or function representative
Professional Communicator: Excellent public speaking, written and verbal communication skills
Problem solver: Strong analytical skills and able to creatively address and solve problems
PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Physical demands: While performing duties of job, incumbent is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 20 pounds unassisted. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
Work environment: The noise level in the work environment varies from moderate to loud. The work environment will be ever changing with new clients, volunteers and staff members all sharing space and working together in the Grocery Center
QUALIFICATIONS REQUIRED:
Registered Dietitian / Registered Dietitian Nutritionist
Knowledge of food service and quality control
Proficient in nutrition software programs, Computrition preferred
Experience providing staff training / education
Ability to work Saturdays and occasional evenings
QUALIFICATIONS DESIRED:
1+ year of community nutrition-based work experience
Experience working with people living with AIDS/HIV and other critical and chronic diseases
Experience developing and executing community-based nutrition education classes
Cooking, recipe and food preparation experience and comfort teaching basic kitchen skills
Experience working with vulnerable populations
Ability to apply strong clinical skills in a community-based setting
Language skills in Spanish and/or Cantonese a plu
If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.
Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!
POSITION SUMMARY:
The Kitchen Logistics Supervisor serves an integral role on the Project Open Hand Kitchen Operations team by tracking and controlling inventory of frozen and bagged client meals for Kitchen, Grocery Center and Distribution departments. This requires a highly motivated and organized individual, promoting a positive volunteer experience and ensuring that all packaged meals are organized for delivery to clients by the Distribution Team. This position is ideal for an ambitious, meticulously organized, experienced team supervisor with excellent communication skills looking to manage the operational aspects of large-scale meal production in a professional and mission-driven environment. To perform successfully, our employees must not only have the qualifications and abilities to perform each of the essential functions of this position, but also must continually strive to meet or surpass the Project Open Hand objectives and exacting standards.
QUALIFICATIONS REQUIRED:
A commitment to Project Open Hand’s mission and operating principles
1-3 years’ experience working in a commercial kitchen or industrial warehouse
Minimum of one year work experience in controlling freezer or warehouse inventory
Ability to use a pallet jack, both manual and motorized
Ability to safely operate a forklift
Proficient in MS Office Suite tools and demonstrated ability to access and manipulate information in food inventory software programs, Computrition preferred
1+ years staff supervision and demonstrated ability to adhere to, follow and train others about kitchen department rules, policies and procedures
Knowledge of, and ability to train and communicate about food safety and sanitation standards as per HACCP
Desire to lead a cohesive team and demonstrated ability to train, answer questions and clarify processes while working alongside and overseeing tasks of staff and volunteers
Ability to give/take direction, give feedback, lead by example, teach others and take responsibility for actions
Ability to maintain CA food handling certification
Ability to work a variable shift
Ability to speak, read and write in English to facilitate communications with volunteers, peers and leadership in a fast-paced food service environment
ServSafe certification
If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.
Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!
The Manager, Wellness Program, Oakland is an exciting opportunity to lead a dynamic team providing a medically tailored meal intervention to vulnerable and chronically ill persons in the East Bay. Under the supervision of the Director, Wellness Program, this position oversees all day-to-day operations of the Oakland Grocery Center and activities regarding direct supervision of the Client Services team, and service delivery and quality improvement, as set forth by contracts, funders, annual goals and objectives.
This position is responsible for supporting in the development and implementation of program policies and procedures that meet agency-wide goals as well as contract objectives, optimization of client services, and data-driven outcomes. The Manager will work closely with the Director of Wellness to create functional strategies and specific objectives for the department and is highly collaborative with internal departments such as Grocery Operations, Nutrition Services, Distribution, and Volunteer Services.
The Manager will be a champion in the community by forging and maintaining partnerships in Alameda County and the East Bay with key stakeholders such as partner organizations, clinics, and hospitals.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
POH COMPETENCIES:
PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Physical demands: While performing duties of job, incumbent is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
Work environment: The noise level in the work environment varies from moderate to loud. The work environment will be ever changing with new clients, volunteers and staff members all sharing space and working together on physical activities
If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.
Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!
POSITION SUMMARY:
Under the direction of our Director, Operations, the Project Open Hand (POH) Grocery Center Operations (GCO) Supervisor is the essential controller of our bustling grocery program. This position serves as the programmatic liaison between Operations, Client Services and Volunteer Services to coordinate all activities in the Grocery Center (San Francisco and Oakland) to provide the absolute best nutrition and engagement in our community. We rely on our GCO Supervisor to effectively lead and manage overall policy and procedures for our Grocery Centers as well as lead team members to execute best practices and maximize program efficacy.
The GCO Supervisor is responsible for all Grocery Center functions, including but not limited to food purchasing, receiving, preparation and maintenance of quality standards, safety, sanitation and cleanliness. The GCO Supervisor is responsible for training employees regarding purchasing, receiving, product preparation and maintenance of quality standards, safety, sanitation and cleanliness.
This position is ideal for a highly organized, conscientious, level-headed, and positive professional looking to develop and nurture a transformative environment with likeminded peers.
Environment will consistently have wet floors, temperature extremes, moving objects and loud noises
2+ years’ experience managing process and procedures for warehouse or kitchen operations
Experience balancing multiple projects and deadlines
Understanding of, and ability to follow, HACCP procedures for food safety
Strong customer service skills and ability to effectively lead a team of peers and volunteers
Food Safety Manager Certification
Experience operating forklift and/or pallet jack
If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.
Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!
The Porter II is an essential part of our team of dedicated culinary professionals producing meals with love every day for seniors and vulnerable neighbors in the Bay Area. The Porter II trains junior Porter staff and works as a team to ensure that quality standards are met according to a master cleaning schedule. All Porters are part of the team that ensures dishes, utensils, equipment, tools and other kitchen appliances remain sanitized and ready to use. Porters thoroughly clean kitchen floors and surrounding areas, take out the trash, recycling and compost, and participate in the packaging of meals in a well-maintained kitchen. This position is ideal for a patient, detail-oriented team player looking to lead others in support of large-scale meal production in a professional and mission-driven kitchen environment.
If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.
Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!
Working in conjunction with the Manager, Grocery Services Operations, The Grocery Center Operations Coordinator II is responsible for leading Grocery Center volunteers to maintain an adequate stock and delivery of quality assured products in the Grocery Center
Previous successful work experience as a Logistics or Inventory Coordinator in a warehouse or grocery store, handling and storing perishable and non-perishable food items
Ability to communicate effectively, primarily liaising with clients, volunteers and other operational departments
Attention to detail, organizational skills, and strength in multitasking
Excellent communication skills both written and verbal.
Ability to speak, read and write English to facilitate communication
Flexible schedule with the ability to work at the SF and Oakland locations, occasional nights, weekends and holidays
Supervisorial experience
Experience working with Volunteers
Experience with Computrition software
Food Safety Certification
Forklift Certified
Bilingual English/Spanish
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
Maintain adequate quantities of food on shelves for shoppers at the Grocery Center
Must be able to organize personnel, and assist with training, while also organizing tasks and inventory with a focus on proper procedures for handling and packaging food
Create and foster a positive volunteer experience by ensuring volunteers remain engaged in productive tasks
Update volunteer roster as needed when receiving communications from volunteers
Must be able to work as part of a team in a fast paced environment, communicating effectively with both colleagues, volunteers and clients and following verbal and written instructions
Maintain inventory according to food safety guidelines, including first-in-first-out (FIFO) method
Inspect incoming produce orders and assign volunteers to sort according to GC guidelines
Monitor refrigerator and freezer temperatures and condition of other equipment
Maintain clean warehouse environment according to schedule and ensure volunteers clean and sanitize work surfaces before and after use
Assist in warehouse organization
Assist in order planning and inventory
Serve as backup to place orders with purchasing department and vendors as needed
Serve as backup to receiving team
Other duties as assigned
If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.
Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!
Reporting to the Manager, Inventory Operations and working in close partnership with kitchen leadership, the Kitchen Operations Coordinator II is tasked with helping to ensure that all product receiving, inventory, routing, storage, cleanliness and food temperature functions are completed according to agency policies and procedures.
The Kitchen Operations Coordinator II makes it possible for their dedicated volunteer and staff teammates to produce the meals with love our community relies on. This is an ideal position for a thoughtful, reliable, dedicated and organized worker with excellent communication skills.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.
Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!
Reporting to the Director, Kitchen Operations and working in close partnership with kitchen leadership, the Kitchen Operations Coordinator II is tasked with helping to ensure that all product receiving, inventory, routing, storage, cleanliness and food temperature functions are completed according to agency policies and procedures.
The Kitchen Operations Coordinator II makes it possible for their dedicated volunteer and staff teammates to produce the meals with love our community relies on. This is an ideal position for a thoughtful, reliable, dedicated and organized worker with excellent communication skills.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.
Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!
Project Open Hand provides more than 2,000 meals with love each day to its community of sick and elderly clients and the Distribution department is the frontline of the organization. As a Driver, you will nurture vital connections as you deliver nutritious, health-supporting meals directly to homebound clients and senior sites throughout San Francisco and Alameda counties.
This is an ideal position for a compassionate dedicated driver looking to directly help others on a daily basis.
• Two years’ experience driving large delivery vehicles in an urban setting like San Francisco and Oakland
• Valid California driver’s license and excellent driving record
• Schedule flexibility and ability to work nights, holidays and weekends when necessary
• Strong verbal and written proficiency with the English language to facilitate communication
• Excellent professional references
• Experience serving clients with multiple diagnoses (i.e. substance abuse, mental illness, critical illness)
If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.
Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!
The Porter I is an essential part of our team of dedicated culinary professionals producing meals with love every day for seniors and vulnerable neighbors in the Bay Area. The Porter I works as part of the team that ensures all dishes, utensils, equipment, tools and other kitchen appliances remain sanitized and ready to use. Porters thoroughly clean kitchen floors and surrounding areas, take out the trash, recycling and compost meals in a well-maintained kitchen. Porters also participate in the packaging of meals. This position is ideal for an ambitious team player looking to support large-scale meal production in a professional and mission-driven kitchen environment.
• Ability and desire to work as a part of a cohesive team
• Ability to take direction and responsibility for actions
• Ability to speak, read and write in English to facilitate communications with volunteers, peers and leadership in a fast paced kitchen environment
• Capable of safely handling and cleaning knives and other large commercial kitchen food preparation equipment requiring heat, cleaning agents, sharp edges, and other potentially hazardous materials
• Ability to pass CA food handling certification
• Must be flexible to work early mornings, afternoons, weekends or holidays to meet demands
• Professional commercial, industrial or production kitchen experience
• Experience with high volume meal production
• Bilingual in Spanish or Tagalog
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
• Follows instructions and completes assigned trainings in all aspects of Porter duties and kitchen sanitation
• Completes assigned trainings in all aspects of porter duties and kitchen sanitation
• Adheres to kitchen department rules, policies and procedures
• Sets up, breaks down, maintains and fully cleans the dish machine, sinks and other porter machinery
• Takes temperature and performs sanitizer level checks on the machines and sinks
• Removes trash, cardboard, compost and recycled material from the kitchen
• Cleans, sanitizes, maintains and replaces all assigned equipment
• Assists with simple kitchen tasks, production and/or packing line as needed
• Performs laundry services
• Follows the posted master cleaning list and does side jobs as assigned
• Follows inventory policies & procedures
• Sets up, maintains and breaks down staff and volunteer dining areas and all utensils used
• Properly fills out all food service and inventory logs with required information and signatures per HACCP guidelines
• Works harmoniously with peers and volunteers to complete the goals of the department
• Maintains a clean work area and follows all local, state and federal health standard guidelines
• Attends kitchen trainings and agency meetings
• Completes other kitchen tasks as assigned
If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.
Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!
The Wellness Program (WP) Coordinator’s primary responsibilities include a blend of administrative and direct service duties to support the Wellness Program and Project Open Hand’s mission. The WP Coordinator will supervise the day to day duties of the Wellness Program staff, process eligibility for services, manage program contracts, offer case management, and support the Manager, Wellness Program (MWP) as needed to ensure contractual and organizational goals are being met.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.
Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!
A Project Open Hand Community Nutrition Site Coordinator administers the Community Nutrition Program on location at assigned site.
This is a great opportunity for the right person to directly engage with and be of service to our community by helping provide thousands of meals to seniors and adults with disabilities who rely on our program for not only nutrition, but also a safe place to socialize and gather with friends.
• Experience working in Human Service Programs
• Strong experience with Microsoft Office Suite
• Excellent written and verbal communication skills in English
• Experience assisting older people, people with mental health issues and substance abuse issues
• Current CPR and First Aid Certification
• Certified ServSafe Food Protection Manager (highly desired)
• Bilingual Cantonese and/or Spanish
• Supervisory experience
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
• Administers Community Nutrition Program in accordance with Office of Aging (OOA) Standards and Manual of Operations
• Performs intakes on new participants and provides them with overview of building and meal program policies and procedures, including those concerning the donation process, composting/recycling and expectations from all meal program participants
• Assesses Site’s food service needs and monitors changing trends
• Submits monthly meal order for site and makes daily or periodic meal adjustments if necessary to ensure site’s wastage does not exceed 2%
• Works independently and collaborates with Project Open Hand Volunteer Services Department to screen, recruit, train, and supervise volunteers in all phases of food service programs
• Records volunteer hours
• If applicable to site, trains volunteers in accordance to each individual’s Training Assignment Description, which should cover general operation of the Community Nutrition Program its policies, portion control & food safety
• Responsible for verifying the accuracy of each volunteer’s timesheet. Responds to requests by Volunteer Services for other necessary documents
• Responsible for maintaining a system that ensures each month that 90% of participants receiving meals are having their Senior Gold Card scanned
• Manages consumable supply inventory and food service equipment
• Responsible for participant records, daily meal statistics & donations at the site
• Ensures that the site’s meal service atmosphere is supportive, safe, sanitary, attractive, and as pleasing as possible
• Attends Staff Meetings and Training Sessions as necessary
• Interviews new participants and informs them of site, meal service and donation procedures
• Enters participant data into CA Get Care database
• Maintains a close working relationship with the Host Agency
• Investigates and mediates disputes between Community Nutrition Program participants and assesses and handles all emergencies and crisis intervention
If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.
Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!
The Project Open Hand Bilingual Caseworker helps to provide meals with love through interfacing with clients, assessing and verifying eligibility for our programs, and conducting intake interviews for new and returning clients. This involves meeting with clients in our Grocery Center, answering client calls and performing administrative tasks. This position works closely with the other members of the Client Services Department in serving clients and making decisions about how services will be administered.
• BA in Human Services related field
• Computer literate (MS Office/Outlook)
• Demonstrated ability to establish and maintain professional boundaries in a social service setting
• Bilingual in Cantonese
QUALIFICATIONS DESIRED:
• Mental Health or Social Work experience
• Experience working with clients with multiple diagnoses (i.e. substance abuse, mental illness, critical illness)
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
• Process applications for services
• Perform intake and recertification for clients
• Verify eligibility for services by communicating with service providers and collecting client documentation
• Maintain client database including scheduling meal service, documenting client contacts and incident reports
• Assess needs of clients and provide referrals as appropriate
• Support clients who do not qualify for services with referrals to external community resources
• Provide clients a program orientation and assist them in successfully accessing our services
• Respond constructively to client comments and concerns; effectively resolve client complaints
• Provide one-on-one follow up to clients regarding behavioral problems
• Act as liaison between clients and staff/volunteers/other Agency departments
• Act as representative of POH
• Perform other duties as may be required
If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.
Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!
The Cook I is a support role and an essential part of our team of dedicated culinary professionals producing meals with love every day for seniors and vulnerable neighbors in the Bay Area. A Cook I works alongside more advanced cooks to learn all aspects of commercial meal production systems, including but not limited to, preparing ingredients to be used in nutritious recipes, packaging meals and keeping a well-maintained kitchen. This position is ideal for an ambitious, flexible cook looking to support all aspects of large-scale meal production in a professional and mission-driven team environment.
A commitment to Project Open Hand’s mission and operating principles
• 6+ months of professional commercial, industrial or production kitchen experience
• Ability to adhere to kitchen department rules, policies and procedures
• Ability and desire to work as a part of a cohesive team
• Ability to take direction and responsibility for actions
• Ability to speak, read and write in English to facilitate communications in the kitchen with volunteers, peers and leadership in a fast-paced kitchen environment
• Ability to apply basic mathematical principles and adhere to standardized recipes and directions, strict portion sizes, cooking methods & quality standards
• Capable of safely using knives and other food preparation equipment
• Knowledge of food safety and sanitation standards
• Ability to pass CA food handling certification
• Must be flexible to work early mornings, weekends or holidays to meet demands
• Formal culinary training or equivalent experience
• Experience with high volume meal production
• Bilingual in Spanish or Tagalog
• HACCP certification
If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.
Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!
The Cook II is an advanced role and an essential part of our team of dedicated culinary professionals producing meals with love every day for seniors and vulnerable neighbors in the Bay Area. A Cook II executes complex recipes to produce nutritious meals for clients. This hands-on role works as part of a team to share knowledge with junior cooks and volunteers to handle all aspects of our daily meal production systems, from preparing ingredients to be used in nutritious recipes to packaging meals and keeping a well-maintained kitchen. This position is ideal for an ambitious, flexible cook looking to collaborate with others in all aspects of large-scale meal production in a professional and mission-driven environment. To perform successfully, our employees must not only have the qualifications and abilities to perform each of the essential functions of this position, but also must continually strive to meet or surpass the Project Open Hand objectives and exacting standards.
• A commitment to Project Open Hand’s mission and operating principles
• 2+ years of professional, high volume commercial, industrial or production kitchen experience
• Demonstrated ability to adhere to and share information about kitchen department rules, policies and procedures
• Ability to speak, read and write in English to facilitate communications with volunteers, peers and leadership in a fast-paced kitchen environment
• Desire to be a part of a cohesive team and demonstrated ability to share knowledge, answer questions and clarify processes while working alongside junior staff and volunteers
• Ability to take direction, give feedback, lead by example and take responsibility for actions
• Demonstrated ability to safely use, and share best practices on knife handling and other food preparation equipment
• Ability to apply basic mathematical principles and adhere to standardized recipes and directions, strict portion sizes, cooking methods, and quality standards
• Knowledge of food safety and sanitation standards as per HACCP
• Ability to maintain CA food handling certification
• Must be flexible to work early mornings, afternoons, weekends or holidays to meet demands
• Formal culinary training
• Experience mentoring others
• Bilingual in Spanish or Tagalog
• HACCP certified
If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.
Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!
The Custodian performs general maintenance, repairs and custodial duties to keep the Project Open Hand facilities (excluding the kitchen) clean and safe.
Bilingual (Spanish/English)
If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.
Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!