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Project Open Hand provides nutrition services to help sustain our clients as they battle serious illnesses, isolation, or the health challenges of old age. We are an Equal Opportunity Employer that is committed to diversity.

Please note: we do not accept unsolicited applications or resumes for positions not currently advertised.

Current Job Openings

Staff Accountant (On-Call)

Department:
Finance
Reports To:
Director, Finance
Job Location:
730 Polk Street, San Francisco
Benefits:
No
Supervises:
N/A
Status:
On-Call
Classification:
Professional

Position Summary

 

The Staff Accountant assists with Accounts Payable and Payroll functions of the Finance Department. These includes assisting with: Processing vendor invoices and payments for the entire agency in a timely manner, responding to vendor inquiries, and assisting staff with invoice coding. This position would assist with processing bi-weekly payroll and troubleshooting with Payroll Processing Platform vendor to resolve payroll issues. 

The On-Call Staff Accountant is responsible for all journal entries that pertains to the work they have completed, related to accounts payable, payroll and health benefits and works closely with the rest of the Finance team to ensure a timely monthly financial close. This On-Call role provides assistance with the annual financial audit and is relied upon by Project Open Hand to be an integral member of our agency who is engaged with members of all departments. 

 

Qualifications Required

  • College degree in applicable field 

  • Thorough working knowledge of Excel 

  • Excellent professional references 

  • Experience with Payroll Processing Platforms, ADP Workforce Now, or similar, preferred 

Qualifications Desired

  • Experience with MIP Fund Accounting 

  • Experience with ADP Workforce Now products, or similar, preferred 

  • Certified Payroll Professional with the American Payroll Association 

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Graphic Design and Marketing Coordinator

Department:
Development
Reports To:
Manager, Marketing and Communications
Job Location:
730 Polk Street, San Francisco
Benefits:
Yes
Status:
Full time
Classification:
Professional

Position Summary

TITLE: Graphic Design and Marketing Coordinator 

DEPARTMENT: Marketing and Communications 

REPORTS TO: Manager, Marketing and Communications 

LOCATION: 730 Polk Street, San Francisco          

SALARY RANGE:  $57K - $67K/ $27.40hr-$32.21hr 

BENEFITS: Yes                  

STATUS: Full-time  

CLASSIFICATION: Administrative Support 

SUPERVISES: Volunteers 

 

POSITION SUMMARY: 

The Graphic Design and Marketing Coordinator is responsible for creating and maintaining the visual look and feel of Project Open Hand’s brand while creating a wide array of creative assets that amplify the brand across digital and print media, including but not limited to newsletters, publications, website, video production, events, and social media. The Coordinator also helps to produce a wide variety of communications and marketing materials about Project Open Hand (including but not limited to newsletters, flyers, blog posts and web content, social media, photos, and videos) and helps to track key marketing metrics to grow POH’s audience and engagement.  

Qualifications Required

  • One-year experience in graphic design or related field. 
  • Advanced knowledge of layout, typography, line composition, color, and other graphic design fundamentals. 
  • Advanced proficiency in Adobe Creative Suite (Adobe Photoshop, Illustrator, and InDesign), Web Content Management System (CMS) Drupal or similar CMS Platform. 
  • Proficiency in Microsoft Office 365 (Excel, OneDrive, Outlook, PowerPoint, SharePoint, and Word). 
  • Ability to understand audience and create engaging graphic compositions and collateral. 
  • Portfolio of graphic design work that illustrates range of skills across different mediums. 
  • Exceptional verbal and written communication skills.  
  • Strong organizational skills and the ability to handle multiple projects, with high attention to detail. 
  • A keen eye for good graphic design and Photoshop skills are a must. 
  • Ability to work cross-functionally with a diverse range of partners, peers & volunteers. 
  • Desire to grow skills in digital marketing and multi-channel marketing. 

Qualifications Desired

  • Bachelor’s degree in graphic design, marketing, or related field. 
  • Experience filming and editing video. 
  • Website design and content management. 
  • Experience in the fundraising/development. 
  • Proficiency in photography and videography (shooting and editing). 
  • Experience producing content for social media sites, such as Facebook, Twitter, Instagram, and YouTube.

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Manager, Inventory Operations

Department:
Food Operations – Purchasing/Receiving
Reports To:
Director Distribution and Inventory Operation
Job Location:
730 Polk Street, San Francisco
Benefits:
Yes
Supervises:
Inventory Operations Coordinators, Kitchen Operations Coordinators
Status:
Full time
Classification:
Manager

Position Summary

The Manager, Inventory Operations supervises and coordinates functions related to the receiving, tracking, storing and movement of all food products produced in our commercial kitchen. This customer-service oriented leader is an essential part of our Operations team that supports the production of meals with love every day for seniors and vulnerable neighbors in the Bay Area. The Manager, Inventory Operations directly supervises staff and volunteers who receive, stock, count, pack and distribute nutritious meals for clients. This position is ideal for an ambitious, meticulously organized, experienced warehouse manager with excellent communication skills looking to manage the inventory aspects of large-scale meal production in a professional and mission-driven environment. To perform successfully, our employees must not only have the qualifications and abilities to perform each of the essential functions of this position, but also must continually strive to meet or surpass the Project Open Hand objectives and exacting standards. 

Qualifications Required

  • A commitment to Project Open Hand’s mission and operating principles 

  • 3+ years of supervisory experience in high volume, commercial or industrial warehouse setting 

  • 3+ years demonstrated ability to manage and lead a team dedicated to inventory control, tracking, policies and procedures 

  • Proficient in MS Office Suite tools and ability to manage inventory software programs, Computrition preferred 

  • Ability to maintain contract terms for, and communicate directly with, external catering partners 

  • Desire to be a part of a cohesive team and demonstrated ability to train, answer questions and clarify processes while working alongside and overseeing tasks of staff and volunteers 

  • Ability to take direction, give feedback, lead by example, teach others and take responsibility for actions   

  • Ability to speak, read and write in English to facilitate communications with volunteers, peers and leadership in a fast-paced food service environment  

  • Ability to maintain pallet jack and forklift certification 

  • Knowledge of food safety and sanitation standards as per HACCP  

  • Ability to maintain CA food handling manager certification  

  • Must be flexible to work early mornings, afternoons, weekends or holidays to meet demands 

Qualifications Desired

  • Budget management experience 

  • Customer service management 

  • HACCP Certified 

  • Experience working with volunteers in non-profit setting    

  • Experience with high volume meal production  

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Chief Nutrition Officer

Department:
Food Operations – Kitchen
Reports To:
Chief Executive Officer
Job Location:
730 Polk Street, San Francisco
Benefits:
Yes
Supervises:
Nutrition/ Kitchen Department
Status:
Exempt
Classification:
Executive

Position Summary

The Chief Nutrition Officer (CNO) reports directly to the Chief Executive Officer, Paul Hepfer https://www.linkedin.com/in/paul-hepfer/) and serves as a key member of the Executive Management Team. The CNO will build on a culture established 40 years ago that emphasizes the critical role nutrition plays when recovering from a health issue or self-managing a chronic health condition. Our founder, Ruth Brinker ( https://youtu.be/m1nDkEk_gs0?si=uTIpgmXEDrj8ppIW}, stated about the HIV/AIDS outbreak in San Francisco during the mid-1980s, that “these people were not dying of AIDS, they were dying of malnutrition”. Since that time, Project Open Hand has been a National leader in the Food is Medicine movement and our commitment to the San Francisco Bay Area Community has not waivered.

Salary Range:$155,000.00 To 180,000.00 Annually

Qualifications Required

The CNO will oversee the development and enhancement of menus based on National Standards. The CNO will also develop and adapt procurement standards to reflect the best science available, which includes a preference for plant-based meals and groceries with a commitment to lowering the organization's carbon footprint. The CNO will provide leadership, supervision, oversight, and management of a diverse team of approximately 25 indirect reports and approximately 4 direct reports. This team includes a senior director of kitchen operations, an Executive Chef, a manager of nutrition innovation and quality, a senior manager of nutrition services and8 registered dieticians.

The successful candidate will be passionate about food and nutrition and will be the organization's greatest champion in all things food related. To provide the highest level of dignity for the people we serve requires innovative high-quality meals and groceries, with a focus on continual quality improvement. The CNO will play a vital role in enhancing community partnerships with culinary programs, Colleges and Universities, and other key nutrition related partners. The CNO will play an active role in developing grant proposals, fundraising, business planning and growth, and ensuring financial viability; particularly related to food and nutrition service innovation and quality. The CNO will enthusiastically support the vision of the CEO and represent the CEO as needed in local and National forums.

This position and organization will be an excellent match for someone who has over ten years of senior leadership in the food and nutrition space and is committed to advancing Project Open Hands Food is Medicine initiative. A proven leader in change management in regards to systems and efficiencies, this CNO will appreciate the rich history of Project Hand and will enter the position with humility and respect for the organization’s legacy and enthusiasm and optimism for the future.

• Registered Dietitian (Preferred)

• Masters’ Degree in public health, nutrition or dietetics, education or equivalent experience

• 7+ years of experience in non-profit or healthcare management, health & social services management or equivalent field

• Experience working as a member of a senior team to support overall organizational and performance and change management

• Previous experience working with of older adults and people with multiple chronic health conditions and exceptional knowledge of nutrition needs of these individuals.

• Proficient in nutrition software programs

• Knowledge and understanding of medically tailored meal and grocery nutrition interventions and policy related to scaling and adoption by payers.

• Knowledge and understanding of the role of managed care health plans related CALAIM Community Supports and Medical Nutrition Therapy (MNT)

• Knowledge and understanding of trauma informed nutrition services models

• Knowledge and understanding of food operations in a commercial or healthcare setting and applicable codes and standards.

• Experience and knowledge of health care payments (both fee for service & value-based) and associated operational and compliance requirements and excellent knowledge of budget development and business planning.

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Grocery Center Operations Coordinator I

Department:
Wellness Programs – Grocery Center
Reports To:
Manager, Food Operations
Job Location:
1921 San Pablo Avenue, Oakland
Benefits:
Yes
Supervises:
Volunteers
Status:
Full time
Classification:
Service Worker

Position Summary

Are you a highly organized and motivated individual who thrives in a fast-paced environment? Do you have a passion for helping others and making a difference in the community? The Operations Coordinator I position at Project Open Hand might be the perfect opportunity for you! In this entry-level role, you'll be responsible for the smooth operation of our Oakland facility, helping the team that ensures that medically tailored meals and groceries are available to our clients. Key responsibilities will include:

- Production of home-delivered groceries: Packing and preparing grocery orders for delivery to clients.

- Retrieving, receiving and stocking products: Maintaining inventory levels in our grocery center.

- Sanitizing the facility and equipment: Ensuring a clean and hygienic environment for food preparation and storage.

- Supports volunteer project execution by coordinating tasks and demonstrating proper procedures for task completion and product creation.

- Assisting the Operations team: Supporting the team in distributing groceries and meals to clients.

This is a great opportunity to gain valuable experience in a non-profit setting and make a real impact on the lives of those in need.

Qualifications Required

• A commitment to Project Open Hand’s mission and operating principles. • Ability and desire to work as a part of a cohesive team.

• Ability to take direction and responsibility for actions.

• Ability to safely handle and clean commercial equipment requiring heat, cleaning agents, sharp edges, and other potentially hazardous materials.

• Previous successful work experience as a logistics or inventory coordinator in a warehouse or grocery store, handling and storing perishable and non-perishable food items.

• Strong organizational and time management skills.

• Excellent communication and interpersonal skills.

• Ability to speak, read and write English to facilitate communication.

• A flexible and adaptable attitude with willingness to work early mornings, afternoons, weekends or holidays to meet demands.

• Ability to maintain CA food handling certification.

Qualifications Desired

• Experience working with volunteers

• Experience with inventory tracking software

• Forklift Certified

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Registered Dietitian I, East Bay

Department:
Food Operations – Nutrition Services
Reports To:
Senior Manager, Nutrition Services
Job Location:
1921 San Pablo Avenue, Oakland
Benefits:
Yes
Supervises:
Interns
Status:
Exempt
Classification:
Professional

Position Summary

Salary Range:$33.00 To $36.00 An Hour

Working out of our Oakland office, the Bilingual Registered Dietitian (RD) works in the Nutrition Services Department to provide nutritional assessment, counseling and education to Project Open Hand clients, with a particular focus on our monolingual Spanish clients living with critical and chronic illnesses. The Nutrition Services Department is an integral part of Statewide MediCal Medically Tailored Meal Pilot Program that includes the application of Medical Nutrition Therapy via in person, home and telephonic visits to some of the most vulnerable in our communities. The RDB develops educational materials and curricula, participates in research projects, assesses the needs of the client community, and adapts programming and medically tailored meals as needed to meet the unique challenges faced by Project Open Hand clients.


This position is ideal for a compassionate, professional dietitian who would like to help continually improve programs that sustain our clients as they battle serious illnesses, food insecurity, isolation, or the health challenges of aging. This position requires a level of comfort in the community nutrition environment with an emphasis on education.

Qualifications Required

  •  Registered Dietitian / Registered Dietitian Nutritionist
  •  Knowledge of food service and quality control
  •  Proficient in nutrition software programs, Computrition preferred
  •  Experience providing staff training / education
  •  Ability to work Saturdays and occasional evenings

Qualifications Desired

  •  1+ year of community nutrition-based work experience
  •  Experience working with people living with HIV/AIDS and other critical and chronic diseases
  •  Experience developing and executing community-based nutrition education classes
  •  Cooking, recipe and food preparation experience and comfort teaching basic kitchen skills
  •  Experience working with vulnerable populations
  •  Ability to apply strong clinical skills in a community-based setting
  •  Ability to speak and write in Spanish

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Home Delivered Meals Outreach Specialist

Department:
Wellness Programs – Distribution
Reports To:
Manager, CNP Data & AWD-HDM
Job Location:
730 Polk Street, San Francisco
Senior Sites – locations vary
Benefits:
Yes
Status:
Exempt
Full time
Classification:
Professional

Position Summary

At Project Open Hand, our medically-tailored food helps clients recover from illness, get stronger and lead healthier lives.  Our nutritious meals improve health outcomes by lowering risks for disease, depression, and cognitive decline.  We are seeking a dynamic individual to join Project Open Hand’s Community Nutrition Program (CNP) as the Home Delivered Meals (HDM) Outreach Specialist.  This is an impactful role focused on providing nutrition to homebound adults with disabilities in San Francisco.  The HDM Outreach Specialist will be responsible for implementing regular in-person and telephonic assessments, certifying eligibility for the HDM program, and ensuring participants are appropriately served.

Qualifications Required

  • 2+ years in field work experience primarily working with adults with disabilities or older adults
  • 2+ years’ experience using CRM database systems
  • Mental health or social work experience
  • Experience working directly with a diverse community of clients with multiple diagnoses (i.e. mental illness, critical illness, substance abuse)
  • Ability to maintain professional boundaries, remain calm and help deescalate participant incidents
  • Excellent communication, organization, customer service and written documentation skills
  • Proficiency with MS Office Suite (Outlook, Excel, Word, PowerPoint)
  • Must be able to travel within San Francisco via public transportation or personal automobile for the performance of job duties. If driving, valid California driver’s license, proof of insurance and excellent driving record as provided by the California Department of Motor Vehicles
  • Schedule flexibility to work weekends as needed

Qualifications Desired

  • BA in Social Work, Human Services, Public or Mental Health 
  • Bilingual in Cantonese or Spanish, written and spoken
  • Familiarity with San Francisco Social Service resources
  • Current food safety certification (or the ability to obtain within one month of date of hire)
  • Experience using a trauma-informed and client-centered approach to provide services to a diverse community of clients, especially home-bound adults with disabilities

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Facilities Technician

Department:
Infrastructure – Building Services
Reports To:
Manager, Building Services
Job Location:
730 Polk Street, San Francisco
Benefits:
Yes
Supervises:
N/A
Status:
Full time
Classification:
Service Worker

Position Summary

The Project Open Hand Facilities Technician is an essential position on our Facilities team. This position is responsible for general facilities and equipment maintenance, repairs, and to assist the Manager, Building Services with projects that move the agency forward.  

This is an ideal position for a highly competent, reliable, and engaged facilities professional interested in working in a warm and teamwork oriented environment. 

 

Qualifications Required

  • 1+ years’ experience working in a facilities department 

  • Advanced knowledge of building maintenance and repairs 

  • Must be able to speak and read English to facilitate communication  

  • Must possess a valid California Driver's License with a clean driving record  

 

Qualifications Desired

  • Bilingual (Spanish/English)  

  • Previous kitchen or restaurant equipment (back of the house) experience 

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Registered Dietitian Nutritionist, Community Supports

Department:
Food Operations – Nutrition Services
Reports To:
Registered Dietitian Nutritionist, Community
Job Location:
730 Polk Street, San Francisco
Benefits:
Yes
Supervises:
Interns
Status:
Part-Time
Classification:
Professional

Position Summary

As a part of the Food is Medicine Coalition, Project Open Hand is a leader in delivering nutrition interventions to help individuals manage chronic diseases that are nutrition sensitive. Recently, POH has been partnering with managed care plans to delivery medically tailored nutrition interventions through newly expanded MediCal benefits CalAIM Community Supports. This Registered Dietitian Nutritionist (RDN) position works in the Nutrition Services Department to provide nutrition assessments, counseling, and education to Project Open Hand clients living with critical and chronic illnesses, with a focus on Community Supports contracts. The Nutrition Services Department is an integral part of the Community Supports contract that includes the application of Medical Nutrition Therapy via in person and telephonic visits to some of the most vulnerable in our communities. The RDN develops nutrition education materials and curricula, assesses the needs of the client community, and adapts programming and medically tailored meals as needed to meet the unique challenges faced by Project Open Hand clients.

This position is ideal for a compassionate, professional dietitian who would like to help continually improve programs that sustain our clients as they battle serious illnesses, food insecurity, isolation, or the health challenges of aging. This position requires a level of comfort in the community nutrition environment with an emphasis on education provided with a trauma informed approach to nutrition care.

This position is intended to be a hybrid position working out of our Oakland office, and remotely. Fully remote may be a possibility for some candidates.

Qualifications Required

• Registered Dietitian, Registered Dietitian Nutritionist

• Excellent verbal and written communication skills

• 1+ year experience working with people with chronic health conditions

Qualifications Desired

• 1+ year of community nutrition-based work experience

• Experience working with people living with HIV/AIDS and other critical and chronic diseases

• Experience developing and executing community based nutrition education classes

• Experience working with vulnerable populations

• Bilingual in Spanish

• Ability to apply strong clinical skills in a community-based setting

 

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Manager, Volunteer Services

Department:
Volunteer Services
Reports To:
Director Volunteer Services
Job Location:
730 Polk Street, San Francisco
Benefits:
Yes
Supervises:
Volunteer Coordinators, and Volunteers
Status:
Exempt
Classification:
Manager

Position Summary

Working with the Director, Volunteer Services, and in partnership with agency stakeholders, the Manager, Volunteer Services leads, engages, and motivates our incredible community and corporate volunteers. The Manager is responsible for the day-to-day operations of Volunteer Services department and supervises Volunteer Coordinators to support the recruitment, retention, and engagement of volunteers.  This is an ideal position for an energetic, confident, organized and thoughtful individual looking to continue their career helping neighbors in a transformational work environment

Qualifications Required

  • At least two years of work experience, with preference for experience in the following areas: volunteer management, staff management, community engagement, corporate engagement and high-volume administrative work. 
  • Experience managing databases (Salesforce preferred) and proven computer skills.
  • Successful experience coordinating people with diverse backgrounds, experiences, needs and abilities in a culturally diverse environment.
  • Excellent organizational and time-management skills with an ability to adapt quickly in a fast-paced and often changing work environment.Strong public speaking and excellent interpersonal and communication skills; comfortable speaking to large groups of people.
  • Flexible schedule with the ability to work weekends, and some holidays.

Qualifications Desired

  • Degree in social services 
  • Experience working with Salesforce 
  • Bilingual (Spanish, Mandarin, Cantonese)

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Medical Biller and Claims Processor

Department:
Finance
Reports To:
Director, Finance
Job Location:
730 Polk Street, San Francisco
Benefits:
Yes
Supervises:
N/A
Classification:
Professional

Position Summary

The Medical Biller and Claims Processor (MBCP) is an exciting opportunity to work at the heart of healthcare and community services integration. The position is responsible for the review and submission of claims for all of Project Open Hand’s Community Support (provided through CalAIM) services. They act as Project Open Hand’s primary financial contact for health plans, implementing and monitoring the billing and collection process. The MBCP also works very closely with Project Open Hand’s Wellness teams in San Francisco & Oakland to pull service reports and resolve claims issues. This position is ideal for someone with knowledge about claims processing for Managed Care Plans in California with an interest in nonprofit financial administration. Project Open Hand is entering its third year of providing Community Support services. As these services continue to expand both with the number of MCPs that we contract with and the number of eligible members of those health plans, we are seeking a team member to help us refine our workflows to maximize reimbursement for the critical services that we provide.

 

Qualifications Required

  • Experience in business, health care administration, accounting, or a relevant field.
  • Solid understanding of HIPAA compliance.
  • Must have the ability to multitask and manage time effectively.
  • Excellent written and verbal communication skills.
  • Outstanding problem-solving and organizational abilities

Qualifications Desired

  • Experience with procedural coding (ICD-10 codes).
  • Records management.
  • Revenue Cycle Representative program and/or the Healthcare Financial Professional program certifications.
  • Experience working in CRM database platforms.

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Wellness Program Coordinator, Bilingual (East Bay)

Department:
Wellness Programs – Client Services
Reports To:
Manager, Wellness Program, East Bay
Job Location:
1921 San Pablo Avenue, Oakland
Benefits:
Yes
Supervises:
N/A
Status:
Full time

Position Summary

The Wellness Program (WP) Coordinator’s primary responsibilities include a blend of administrative and direct service duties to support the Wellness Program and Project Open Hand’s mission. The WP Coordinator will, manage program contracts, assess and verify eligibility for services, offer case management, and support the Manager, Wellness Program (MWP) as needed to ensure contractual and organizational goals are met.

Qualifications Required

  • Three years’ experience providing direct services in Social Service environment, specifically to clients with multiple diagnoses (i.e. substance abuse, mental illness, critical illness)
  • Proficient in MS Office, using databases, and internet research
  • Flexible schedule with the ability to work in POH’s San Francisco office as needed
  • Bilingual in Spanish

Qualifications Desired

  • Bachelor’s Degree in Human Service field
  • Experience working in a nonprofit client services-based setting
  • Mental Health or Social Work Experience
  • Experience supervising staff
  • Bilingual in Spanish, Cantonese, Mandarin, Russian, Tagalog, or Vietnamese

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Wellness Program Coordinator

Department:
Wellness Programs – Client Services
Reports To:
Manager, Wellness Program
Job Location:
730 Polk Street, San Francisco
Benefits:
Yes
Supervises:
N/A
Status:
Non-Exempt
Classification:
Professional

Position Summary

Pay Rate: $55,000.00 To 60,000.00 Annually

The Wellness Program (WP) Coordinator’s primary responsibilities include a blend of administrative and direct service duties to support the Wellness Program and Project Open Hand’s mission. The WP Coordinator will supervise the day to day duties of the Wellness Program staff, process eligibility for services, manage program contracts, offer case management, and support the Manager, Wellness Program (MWP) as needed to ensure contractual and organizational goals are being met.

Qualifications Required

•Three years’ experience providing direct services in Social Service environment, specifically to clients with multiple diagnoses (i.e. substance abuse, mental illness, critical illness)

•Proficient in MS Office, using databases, and internet research

•Flexible schedule with the ability to work in POH’s Oakland office as needed

Qualifications Desired

•Bachelor’s Degree in Human Service field

•Experience working in a nonprofit client services-based setting

•Mental Health or Social Work Experience

•Experience supervising staff

•Bilingual in Spanish, Cantonese, Mandarin, Russian, Tagalog, or Vietnamese

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Senior Director, Major Gifts & Planned Giving

Department:
Development
Reports To:
 Vice President, Development & Community Relations
Job Location:
730 Polk Street, San Francisco
Benefits:
Yes
Supervises:
Development Associates, Interns, and Volunteers
Status:
Exempt
Classification:
Manager

Position Summary

The Senior Director, Major Gifts & Planned Giving works collaboratively with the Director, Development Operations; the Manager, Marketing & Communications; and the Manager, Grant writer; and reports to the Vice President, Development & Community Relations. This position works to secure funds for the organization by managing a group of assigned qualified donors, assuring that as many as possible are retained as continuing donors to Project Open Hand (POH) and are upgraded in their giving and involvement. 

This is an ideal position for an eager and innovative development professional who cares deeply about Project Open Hand’s mission to nourish and engage our community through nutrition and a culture of compassion. 

Pay Rate: $110,000-$130,000/ Per Year

Qualifications Required

  • Bachelor's degree in business or equivalent experience in nonprofits or fundraising. 
  • 5 years of proven experience managing a complex fundraising program. 
  • A successful track record of personally identifying, cultivating, and soliciting donors. 
  • 2-3 years of experience in collaborating with teams, cross-team operations, and managing expenses in related areas. 
  • A knowledge and understanding of the funding community in San Francisco and the Bay Area. 
  • Ability to travel in the 9-county Bay Area region. 

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Grocery Center Operations Coordinator II (On-Call)

Department:
Wellness Programs – Grocery Center
Reports To:
Joseph Tingin
Benefits:
No
Supervises:
N/A
Status:
On-Call
Classification:
Service Worker

Position Summary

LOCATION: 1921 San Pablo Avenue, Oakland / 730 Polk Street, San Francisco

Working in conjunction with the Manager, Grocery Services Operations, The Grocery Center Operations Coordinator II is responsible for leading Grocery Center volunteers to maintain an adequate stock and delivery of quality assured products in the Grocery Center 

Salary Range:$20.91 To 21.56 Hourly

Qualifications Required

  • Previous successful work experience as a Logistics or Inventory Coordinator in a warehouse or grocery store, handling and storing perishable and non-perishable food items
  • Ability to communicate effectively, primarily liaising with clients, volunteers and other operational departments
  • Attention to detail, organizational skills, and strength in multitasking
  • Excellent communication skills both written and verbal.
  • Ability to speak, read and write English to facilitate communication
  • Flexible schedule with the ability to work at the SF and Oakland locations, occasional nights, weekends and holidays

Qualifications Desired

  • Supervisorial experience
  • Experience working with Volunteers
  • Experience with Computrition software
  • Food Safety Certification
  • Forklift Certified
  • Bilingual English/Spanish

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Bilingual Caseworker, English/ Cantonese

Department:
Wellness Programs – Client Services
Reports To:
Manager, Wellness Program
Job Location:
730 Polk Street, San Francisco
Benefits:
Yes
Supervises:
N/A
Status:
Full time
Classification:
Professional

Position Summary

TITLE: Bilingual Caseworker 

DEPARTMENT: Client Services 

REPORTS TO: Manager, Wellness Program, San Francisco 

LOCATION: 730 Polk Street, San Francisco 

BENEFITS: Yes 

STATUS: Union, Full-time, Non-Exempt 

SUPERVISES: N/A 

CLASSIFICATION: Professionals 

 

 POSITION SUMMARY: 

The Project Open Hand Bilingual Caseworker helps to provide meals with love through interfacing with clients, assessing and verifying eligibility for our programs, and conducting intake interviews for new and returning clients. This involves meeting with clients in our Grocery Center, answering client calls and performing administrative tasks. This position works closely with the other members of the Client Services Department in serving clients and making decisions about how services will be administered. 

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: 

•    Process applications for services 

•    Perform intake and recertification for clients 

•    Verify eligibility for services by communicating with service providers and collecting client documentation 

•    Maintain client database including scheduling meal service, documenting client contacts and incident reports 

•    Assess needs of clients and provide referrals as appropriate 

•    Support clients who do not qualify for services with referrals to external community resources 

•    Provide clients a program orientation and assist them in successfully accessing our services 

•    Respond constructively to client comments and concerns; effectively resolve client complaints 

•    Conduct home visits; assess and respond appropriately to crisis situations 

•    Provide one-on-one follow up to clients regarding behavioral problems 

•    Act as liaison between clients and staff/volunteers/other Agency departments 

•    Act as representative of POH 

•    Perform other duties as may be required 

JOB COMPETENCIES: 

•    A Team player: Demonstrates cooperative spirit, respects professional boundaries and is successful at sharing responsibilities with others 

•    Self-Led: Knows and completes responsibilities in assigned timelines, asks for clarifications when needed 

•    Sensitive to the circumstances and needs of the critically ill and seniors, as well as people with mental health and substance abuse issues 

•    Customer oriented: Works well with all customers (internal staff and external contacts), promotes a positive image of the agency and works diligently to resolve customer issues 

•    Poised: able to maintain a calm, positive and constructive attitude during interactions with diverse populations, sometimes in challenging situations 

•    Ethical: Honest, accountable, maintains confidentiality 

•    Knowledgeable: Understands facets of job, keeps job knowledge current 

•    Well Organized: Information organized and accessible, maintains efficient work space, manages time well 

•    A Strong Communicator: excellent verbal and written communication skills 

 

PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions 

Physical demands: While performing duties of job, incumbent is occasionally required to move about the building; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus 

Work environment: The noise level in the work environment varies from moderate to loud. The work environment will be ever changing with new clients, volunteers and staff members all sharing space and working together in the Grocery Center 

 

Project Open Hand offers a generous employee benefit and wellness package. Eligibility for different programs is determined by the role and employment statuses but may include: 
  
 • Medical, Dental, and Vision coverage, and Flexible Spending Account 
 • Long Term Disability, Life/AD&D, and Supplemental Life Insurance 
 • Retirement Savings Plan 403(b), Commuter Check Subsidy 
 • Employee Assistance Program (EAP), Financial Counseling, Cell Phone Discounts, and additional discounts 
 • Holidays (11 per year), generous vacation and sick leave, and complimentary lunch 
  
Pursuant to the San Francisco Fair Chance Ordinance, and State and Federal laws, we will consider for employment qualified applicants arrest and conviction records.  

Qualifications Required

•    BA in Human Services related field 

•    Computer literate (MS Office/Outlook) 

•    Demonstrated ability to establish and maintain professional boundaries in a social service setting 

•    Bilingual Cantonese

Qualifications Desired

QUALIFICATIONS DESIRED: 

•    Mental Health or Social Work experience 

•    Experience working with clients with multiple diagnoses (i.e. substance abuse, mental illness, critical illness) 

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Kitchen Operations Coordinator II, On-call

Department:
Food Operations – Kitchen
Reports To:
Patrick Wolf
Job Location:
730 Polk Street, San Francisco
Benefits:
No
Status:
On-Call

Position Summary

Reporting to the Director, Kitchen Operations and working in close partnership with kitchen leadership, the Kitchen Operations Coordinator II is tasked with helping to ensure that all product receiving, inventory, routing, storage, cleanliness and food temperature functions are completed according to agency policies and procedures.

The Kitchen Operations Coordinator II makes it possible for their dedicated volunteer and staff teammates to produce the meals with love our community relies on. This is an ideal position for a thoughtful, reliable, dedicated and organized worker with excellent communication skills.

 

 

Qualifications Required

  • Experience working in a warehouse or kitchen inventory control function
  • Previous hands-on experience driving vans and forklifts
  • Experience receiving raw food product and the associated paperwork
  • Excellent communication skills both written and verbal.
  • Ability to speak, read and write in English to facilitate communication
  • Flexible schedule with the ability to work occasional nights, weekends and holidays to meet demand
  • Microsoft Office proficiency

Qualifications Desired

  • Supervisorial experience
  • Industrial kitchen experience
  • Experience with Computrition Software
  • Forklift Certified

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

  • Responsible for receiving, routing & storing all delivered products for the Grocery Services, Programs and Building Services Departments, ensuring quality service as well as safe food handling and storage
  • Responsible for initial contact with vendors in the event of a mistake or other same-day issue
  • Rotation of new product in storage areas using first-in-first-out (FIFO) method
  • Planning the cycle of food in storage areas and assigning correct cooler or dry storage area for incoming product to facilitate with Operations Coordinators to achieve goal
  • Organizes and logs all received invoices and verifies quantities and costs with purchase order
  • Immediately reports all delivery discrepancies
  • Coordinates appropriate service vendors including chemicals and warehouse equipment
  • Completes weekly inventory of food, beverage and prepared meals
  • Assembles warehoused items needed by the kitchen team and other programs
  • Assists with procedure development and improvement where warranted
  • Maintains clear and efficient communication between all parties involved in the receiving and delivery process
  • Other duties as assigned

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Driver

Department:
Food Operations – Kitchen
Reports To:
Director, Distribution
Job Location:
730 Polk Street, San Francisco
Benefits:
No
Status:
Full time
Classification:
Service Worker

Position Summary

Project Open Hand provides more than 2,000 meals with love each day to its community of sick and elderly clients and the Distribution department is the frontline of the organization. As a Driver, you will nurture vital connections as you deliver nutritious, health-supporting meals directly to homebound clients and senior sites throughout San Francisco and Alameda counties. 

This is an ideal position for a compassionate dedicated driver looking to directly help others on a daily basis.

Qualifications Required

•    Two years’ experience driving large delivery vehicles in an urban setting like San Francisco and Oakland

•    Valid California driver’s license and excellent driving record

•    Schedule flexibility and ability to work nights, holidays and weekends when necessary

•    Strong verbal and written proficiency with the English language to facilitate communication

•    Excellent professional references

Qualifications Desired

•    Experience serving clients with multiple diagnoses (i.e. substance abuse, mental illness, critical illness)

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Porter I, on-call

Department:
Food Operations – Kitchen
Reports To:
Executive Chef
Job Location:
730 Polk Street, San Francisco
Benefits:
No
Supervises:
N/A
Status:
On-Call

Position Summary

The Porter I is an essential part of our team of dedicated culinary professionals producing meals with love every day for seniors and vulnerable neighbors in the Bay Area. The Porter I works as part of the team that ensures all dishes, utensils, equipment, tools and other kitchen appliances remain sanitized and ready to use. Porters thoroughly clean kitchen floors and surrounding areas, take out the trash, recycling and compost meals in a well-maintained kitchen. Porters also participate in the packaging of meals. This position is ideal for an ambitious team player looking to support large-scale meal production in a professional and mission-driven kitchen environment.  

 

 

Qualifications Required

  • A commitment to Project Open Hand’s mission and operating principles

•    Ability and desire to work as a part of a cohesive team 

•    Ability to take direction and responsibility for actions 

•    Ability to speak, read and write in English to facilitate communications with volunteers, peers and leadership in a fast paced kitchen environment 

•    Capable of safely handling and cleaning knives and other large commercial kitchen food preparation equipment requiring heat, cleaning agents, sharp edges, and other potentially hazardous materials

•    Ability to pass CA food handling certification

•    Must be flexible to work early mornings, afternoons, weekends or holidays to meet demands    

Qualifications Desired

•    Professional commercial, industrial or production kitchen experience 

•    Experience with high volume meal production 

•    Bilingual in Spanish or Tagalog  

 

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

•    Follows instructions and completes assigned trainings in all aspects of Porter duties and kitchen sanitation

•    Completes assigned trainings in all aspects of porter duties and kitchen sanitation

•    Adheres to kitchen department rules, policies and procedures

•    Sets up, breaks down, maintains and fully cleans the dish machine, sinks and other porter machinery

•    Takes temperature and performs sanitizer level checks on the machines and sinks 

•    Removes trash, cardboard, compost and recycled material from the kitchen 

•    Cleans, sanitizes, maintains and replaces all assigned equipment

•    Assists with simple kitchen tasks, production and/or packing line as needed 

•    Performs laundry services 

•    Follows the posted master cleaning list and does side jobs as assigned

•    Follows inventory policies & procedures 

•    Sets up, maintains and breaks down staff and volunteer dining areas and all utensils used

•    Properly fills out all food service and inventory logs with required information and signatures per HACCP guidelines

•    Works harmoniously with peers and volunteers to complete the goals of the department

•    Maintains a clean work area and follows all local, state and federal health standard guidelines

•    Attends kitchen trainings and agency meetings  

•    Completes other kitchen tasks as assigned 

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Cook I, On-Call

Department:
Food Operations – Kitchen
Reports To:
Executive Chef
Job Location:
730 Polk Street, San Francisco
Benefits:
No
Supervises:
N/A
Status:
Non-Exempt
Classification:
Service Worker

Position Summary

The Cook I is a support role and an essential part of our team of dedicated culinary professionals producing meals with love every day for seniors and vulnerable neighbors in the Bay Area. A Cook I works alongside more advanced cooks to learn all aspects of commercial meal production systems, including but not limited to, preparing ingredients to be used in nutritious recipes, packaging meals and keeping a well-maintained kitchen. This position is ideal for an ambitious, flexible cook looking to support all aspects of large-scale meal production in a professional and mission-driven team environment. 

Qualifications Required

 A commitment to Project Open Hand’s mission and operating principles 
•    6+ months of professional commercial, industrial or production kitchen experience 
•    Ability to adhere to kitchen department rules, policies and procedures 
•    Ability and desire to work as a part of a cohesive team 
•    Ability to take direction and responsibility for actions 
•    Ability to speak, read and write in English to facilitate communications in the kitchen with volunteers, peers and leadership in a fast-paced kitchen environment
•    Ability to apply basic mathematical principles and adhere to standardized recipes and directions, strict portion sizes, cooking methods & quality standards 
•    Capable of safely using knives and other food preparation equipment  
•    Knowledge of food safety and sanitation standards
•    Ability to pass CA food handling certification 
•    Must be flexible to work early mornings, weekends or holidays to meet demands

Qualifications Desired

•    Formal culinary training or equivalent experience 
•    Experience with high volume meal production
•    Bilingual in Spanish or Tagalog  
•    HACCP certification

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Custodian, On-Call

Department:
Infrastructure – Building Services
Job Location:
730 Polk Street, San Francisco
Benefits:
No
Supervises:
N/A
Status:
Non-Exempt

Position Summary

The Custodian performs general maintenance, repairs and custodial duties to keep the Project Open Hand facilities (excluding the kitchen) clean and safe. 

Qualifications Required

  • 1+ years’ experience in a janitorial or maintenance position with a strong background in janitorial procedures and an understanding of using cleaning supplies safely and effectively 
  • Schedule flexibility with ability to work occasional nights, weekends and holidays 
  • Oral and written comprehension of English to facilitate communication 
  • A valid California Driver's License and a good driving record  

Qualifications Desired

Bilingual (Spanish/English)  

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Oakland

1921 San Pablo Avenue
Oakland, CA 94612
(510) 622-0221
Email Us

San Francisco

730 Polk Street
San Francisco, CA 94109
(415) 447-2300
Email Us